PROFESSIONAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT

OMNIBUS INSTITUTE FOR PROFESSIONAL LEARNING AND DEVELOPMENT - PROFESSIONAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT

*GET CERTIFICATIONS AND GET YOUR DREAM JOB*

All interested applicants should email us their CV: info@ogf-academy.com or *WhatsApp* is on +2348185000488 for membership assessment.

Applicants will be assessed on their education, training, knowledge, skill and experience (K.S.E.). Due consideration will be given to those who are qualified only by practical experience.

There are many people who, through no fault of their own, have not had the opportunity to gain academic qualifications during their careers. These people may also apply for membership based on their own individual merits, practical experience and position.

This is a direct membership certification is without lectures and exams and it's based on work experience only for working professionals

Entry Requirements: Holders of HND, B.Sc or Professional Certificates in any course of study, but MUST have minimum of 2 years work experience in the field of Human Resources, Customer Care, Call Centre, Customer Relation, Customer Service, Front Desk Officer, Marketing, Business Mgt, Public Relations, etc.

SINGLE CERTIFICATIONS*

1. Certified Customer Service Professional (CCSP)

2. Certified Customer Service Manager (CCSM)

3. Certified Customer Care Professional (CCCP)

4. Certified Customer Care Manager (CCCM)

5. Certified Customer Service Consultant (CCSC)

6. Certified Customer Service Specialist (CCSS)

7. Certified Customer Service Organizational (CCSO)

8. Certified Call Centre Professional (CCCP)

Types of Membership*

1. Associate Member

2. Full Member

3. Fellow Member

4. Corporate Member

Direct Membership Fees*

All new membership applications are approved by the Governing Council of the OMNIBUS INSTITUTE FOR PROFESSIONAL LEARNING AND DEVELOPMENT on a monthly basis.

1. *Associate Member*: This is for an individual working in the field of Customer Care, Call Centre Management, Customer Relation, Customer Service, Front Desk Officer, Marketing etc at entry level or with less than 3 years’ experience.

- *Plus one Single chosen certification from the above list 1 - 8*

2. *Full Member:* This is for an individual working in the field of Customer Care, Call Centre Management, Customer Relation, Customer Service, Front Desk Officer, Marketing etc with more than 5 years’ experience.

- *Plus one Single chosen certification from the above list 1 - 8*

3. *Fellow Member* This is for Directors of companies, Senior Managers in Customer Care, Call Centre Management, Customer Relation, Customer Service, Front Desk Officer, Marketing etc with more than 15 years’ experience.

Or Through invitation by the Council and must have been a Full member for 7 years

- *Plus one Single chosen certification from the above list 1 - 8*

4. *Corporate Member*

- *Plus one Single chosen certification from the above list 1 - 8*

*Application Form*: AVAILABLE AT:

OMNIBUS RESOURCES AND TRAINING CENTRE,

18 ALAFIA STREET, OFF NELSONCOLE AVENUE, OFF IJU ROAD BY STERLING BANK, CHURCH BUS STOP, IFAKO-IJAIYE, LAGOS.

WHATSAPP: +2348185000488

EMAIL: INFO@OGF-ACADEMY.COM

HOW TO REGISTER

1) Pick up your form at our office or mail: INFO@OGF-ACADEMY.COM

2) Pay non-refundable compulsory processing fee Of #20,000 into the bank account of OMNIBUS GLOBAL ACADEMY with Bank: WEMA BANK. Account Number: 0123987530 Name: OMNIBUS GLOBAL ACADEMY

*payment details

Pay Online, Use Mobile App, or ATM Transfer to:
Account Name: OMNIBUS GLOBAL ACADEMY
Account type: CURRENT
A/C Number: 0123987530
Bank: WEMA BANK Plc

*Group Discount* of 5% will be given to Group Membership Registration from (3 to 5)

To Apply, Please Kindly Contact

The Executive Director,

Omnibus Global Academy

Web: www.ogf-academy.com

18 Alafia Street Ifako-Ijaiye,Lagos
Whatsapp:+2348185000488
info@ogf-academy.com

Adm.Dr.Tokunbo Akeredolu-Ale

FCIA FCILRM FCIPM FCISMDM FIMC

FNIIS FNACSP ACICPFM CMC CITP

CH.DMP MIT MPM Dipl.DM PGD.DM

MBA.DM MITCDOIQA

Chairman/Executive Director,